Make sure the heater is the only appliance on the circuit.
Dimplex electric fireplace fan not working.
If the switch does not stop the fan then the switch may need to be replaced.
Check to ensure the batteries are working and replace if required.
It is possible that there could be a problem with the wiring such as a loose wire causing a dead short and resulting in the breaker tripping or the fuse to blow.
If your unit is equipped with a purifier the fan will run continuously only if the 3 position switch is in the purifier fan position.
Not to fret electric fireplaces are fairly straightforward devices and there s probably a logical reason the heat or flames may not be working.
The remote or the remote receiver may need to be replaces.
The remote control may need to be initialized with the stove.
Ensure that the main power switch on the fireplace is turned on.
Dedicated means no other outlets or fixtures are sharing the same circuit breaker.
We hope nothing ever goes wrong with your dimplex product but in case it does here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product.
Confirm that the fireplace is installed on the electrically appropriate circuit.
Please change the light bulbs.
Check this detail if the breaker kicks off every time you turn the unit on.
If the heat turns on there is not a power issue.
Please select your product category to go to the relevant troubleshooter.
You may also have a defective heater on off switch that may need to be replaced.
It needs to be a 15 amp dedicated circuit.
Always use properly grounded fused and polarized outlets.
If your electric fireplace heater won t turn on won t heat or the fan is blowing cold air.
Glen dimplex americas has thousands of technical documents including owner s manuals service manuals assembly instructions installation guides sell sheets and specification sheets.