Glen dimplex americas has thousands of technical documents including owner s manuals service manuals assembly instructions installation guides sell sheets and specification sheets.
Dimplex electric fireplace flame not working.
Check the fireplace for any faulty wiring.
Dedicated means no other outlets or fixtures are sharing the same circuit breaker.
The wire has short circuited.
If your fireplace came with a remote change the batteries and see if you can turn your electric fireplace on either on the fireplace itself or using the remote.
Start by checking for faulty wiring.
Open the back panel of the unit.
If it s not call customer service.
The ember bed is glowing but there s no flame.
Always use properly grounded fused and polarized outlets.
We hope nothing ever goes wrong with your dimplex product but in case it does here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product.
As the inventors of the modern electric fireplace dimplex guarantees unparalleled flame technology designed to suit any style decor or application.
Please select your product category to go to the relevant troubleshooter.
The circuit breaker trips or blows a fuse when turned on.
If a fireplace fails to turn on when prompted the problem can involve one of several components.
Check this detail if the breaker kicks off every time you turn the unit on.
Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running.
In certain cases the electric voltage from the power outlet that the fireplace is plugged into does not supply enough electricity to power the device.
It needs to be a 15 amp dedicated circuit.
Confirm that the fireplace is installed on the electrically appropriate circuit.